Quality and service at 360°
Our main target is to win the unconditional trust of our customers. We want to provide rapid and effective responses to any market demand and work together to solve the problems with efficient and effective interventions. At all stages of the relationship we are present to understand the different needs and expectations and strive to optimise the response time of our organisation.
For these reasons we have chosen for long time the "Total Quality" way. In Italy we were the first the first company that offers leather for furnishing to be certified according to UNI EN ISO 9001:2000 certification. The first in Europe concerning the product leather.
Our management policy is aimed at the following goals:
- Quality and reliability of products and services
- Full Customer satisfaction
- Prevention of inadequacies
- Constant research of improvement